Ordering
Orders placed from 10:00 am to 4:00 pm EST Monday – Friday will be processed within 1-2 business days.
For accuracy’s sake, we prefer to receive orders via our website. However, if necessary, you may call 440-884-1600 x2 to speak with a sales representative Monday through Friday from 10:00 a.m. to 4:00 p.m. ET, excluding holidays.
Please have the item SKU numbers and your credit/debit card payment information available when you call to place your order. We cannot accept PayPal payments over the phone.
By submitting an order, you agree that you are placing that order with an obligation to pay.
Shipping
Shipping is only available within the United States. Our products are usually shipped within 1-2 business days, Monday through Friday, excluding holidays. Depending on the size of the package, your order will be shipped via USPS or UPS Ground Service. Once your order has shipped, you will receive a shipping confirmation via email. You will typically receive your order 3-5 business days after shipping confirmation.
If expedited shipping is required (Next Day, 2 Day), please contact our office at 440-884-1600 x2. There will be an additional shipping cost for these services.
Availability
Due to availability, pictures may occasionally differ from those shown on our website. If substitutions are not acceptable, please specify this when ordering.
Privacy Policy
We will never share, sell or rent your personal information to any third party for promotional use. We may disclose information to our partners who introduced you to our products and services so they are compensated appropriately. We may disclose or report personal information where it is required by law.
Payments are processed through the following third-party payment gateways:
Please refer to their respective privacy policies for more information.